Shipping Policy Disclaimer
Shipping Provider:
We use the most reliable carrier service available at the time of fulfillment to ensure timely and
secure delivery. In most cases, this will be UPS, though USPS may occasionally be used
depending on the destination and package size.
Shipping Origin:
Orders are shipped from either Spokane, WA or Shelton, WA, depending on product
availability and fulfillment schedule.
Shipping Rates and Times:
Standard Shipping: 3–5 business days
Shipping rates are calculated at checkout based on the delivery address and shipping method
selected.
Order Processing:
Orders are processed within 2–3 business days.
Our operating days are Monday through Friday, excluding weekends and holidays.
Shipping Destinations:
Currently, we ship to addresses within the United States. For international shipping inquiries, please contact us directly.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
Questions?
If you have any questions about our Shipping Policy or your order, please don't hesitate to contact us at info@kahawadirect.com or (509) 418-7068.
Last Updated: July 23, 2025